Therapy Dog Training UK

Privacy Policy

This privacy policy sets out how Therapy Dog Training UK uses and protects any information that you give to us or when you use our websites.

Committed to ensuring that your privacy is protected
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. We will provide a new policy from time to time to ensure that we are compliant with legislation and that you are happy with any changes.

What we collect
We may collect the following information:

• your name.

• your contact information including email address.
• demographic information such as address and postcode.
• information relevant to a canine assessment.
• other information relevant to our work with your permission.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

• To remain legally compliant.

• Internal record keeping.
• To improve our services.

We only use this information for the purposes of our business operation and never share the data with any other organization or third party. 

Your information will only be available to us during the time of commencement and duration of your course and we will only contact you occasionally to inform you of new live or online courses.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We have already set cookies which are essential for the operation of this site but some additional cookies are also used for other features. You must consent to the use of these cookies before they are implemented. These additional cookies are listed below.

• Google Analytics
  This site uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets number of cookies (default is 4) in order to evaluate your use of the site and compile reports for us on activity on the site. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Google Inc are members of the US Safe Harbor Scheme. This scheme allows the transfer of data from within the EEA to countries that are outside of the EEA without having to enter into a specific data transfer agreement.

Companies that sign up to the scheme are deemed to provide adequate protection for personal data transmitted from Europe. Google Inc's registration is at http://safeharbor.export.gov/companyinfo.aspx?id=10543.

For more information on the cookies set by Google Analytics please go to: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html.

Google has also created their own opt-out plugin which you can get from: http://tools.google.com/dlpage/gaoptout.

• Social Media (Google Plus One, Facebook, Twitter)
  This website uses social media widgets which facilitate the easy of sharing of pages/links from this website across various social networks such as Google Plus One, Facebook & Twitter. These social media widgets use cookies which monitor "click-stream" activity, e.g. web pages viewed, navigation from page to page, time spent on each page etc.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We never use your personal information to send you promotional information from third parties.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at [email protected]. We will promptly correct any information found to be incorrect.